Terms of Service

Last Updated: March 18, 2025
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS.

1. Terms of Service

By accessing or using the Millstone AI Solutions LLC website ("Site") and all associated subdomains, you agree to be bound by these Terms of Service. These terms apply to millstoneai.com and all associated subdomains. If you do not agree to these terms, please do not use our Site.

2. Description of Service

Millstone AI Solutions provides information about our AI consulting and implementation services through this website. The Site is intended for informational purposes and to facilitate initial contact for potential services.

3. Intellectual Property Rights

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Millstone AI Solutions LLC and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

4. User Conduct

When using our Site, you agree not to:

• Use the Site for any unlawful purpose;
• Attempt to gain unauthorized access to any portion of the Site;
• Interfere with the proper functioning of the Site;
• Collect any personal information about other users;
• Use the Site to transmit malware or other harmful code.

When using our chatbot service, you additionally agree not to:

• Attempt to manipulate the chatbot to generate inappropriate, offensive, or harmful content;
• Use automated scripts or bots to interact with our chatbot;
• Engage in "prompt engineering" to circumvent the chatbot's intended functionality or safeguards;
• Use the chatbot for any purpose that violates applicable laws or regulations;
• Repeatedly submit the same queries to overload or stress test the system;
• Extract or attempt to extract the underlying models, prompts, or code of the chatbot;
• Use the chatbot to collect information about its limitations or operation for competitive purposes.

5. Information Accuracy

While we strive to provide accurate information, we make no representations or warranties about the accuracy, reliability, completeness, or timeliness of the content on our Site. Any reliance on such information is at your own risk.

6. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these sites and accept no responsibility for them or any loss or damage that may arise from your use of them.

7. Contact Forms and Communications

By using our contact forms or sending us information through the Site, you grant us permission to contact you regarding our services. We will handle any information you provide in accordance with our Privacy Policy.

8. Chatbot Service

Our Site may include an AI-powered chatbot designed to assist users with questions about our products and services. By using this chatbot, you acknowledge that:

• Conversations with the chatbot are stored locally in your browser's localStorage;
• The chatbot may assist you in submitting forms available on our website;
• Conversation history may be accessible to Millstone AI Solutions LLC, though your identity remains anonymous unless you choose to submit a form with identifying information;
• You should not share sensitive personal or confidential information with the chatbot beyond what is necessary for form submission.

9. Limitation of Liability

MILLSTONE AI SOLUTIONS LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of the Site after such changes constitutes acceptance of the new terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the USA, without regard to its conflict of law provisions.

12. Contact Information

For any questions about these Terms of Service, please contact us at:
connect millstoneai com

13. Additional Service-Specific Terms

Certain Millstone AI Solutions LLC products and services are governed by additional terms of service. When using these specific services, you agree to be bound by both these general Terms of Service and the service-specific terms.

Basic Chatbot Terms of Service - Applies to our free website chatbot service