Privacy Policy

Last Updated: March 18, 2025
At Millstone AI Solutions LLC, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect the following information through our contact and consultation request forms:

• Name and company name
• Contact information (email address and phone number)
• Company details (approximate employee count)
• Business information (current AI adoption level, goals for AI implementation)
• Project preferences (meeting times, timezone)
• Project details (service type, timeline, budget)
• Additional notes you provide
• Chatbot conversation data, which is stored locally in your browser and may include any information you share during chatbot interactions

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and consultation requests
• Provide information about our services
• Schedule and conduct meetings
• Send relevant materials and updates (such as our AI Adoption Roadmap)
• Improve our services and communication

3. How We Store Your Information

Your information is stored securely in our business records. We maintain appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction.

4. Chatbot Data

Our website features an AI-powered chatbot to assist with navigation and inquiries. Please note:

• Chatbot conversations are stored locally in your device's localStorage
• We may have access to conversation history for service improvement purposes
• These conversations remain anonymous unless you choose to submit a form with identifying information through the chatbot
• Form submissions through the chatbot collect the same information as our standard forms

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your information is only accessed by authorized personnel for the purposes described in this policy.

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Email Communications

If you provide your email address to download materials or request information, we may send you emails about our services and updates. You can unsubscribe from these communications at any time by following the instructions contained in the email or contacting us directly.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

11. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:
connect millstoneai com