PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE BASIC CHATBOT, YOU AGREE TO BE BOUND BY THESE TERMS.
1. Acceptance of Terms
By accessing or using the free Basic Chatbot ("Service") provided by Millstone AI Solutions LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.
2. Description of Service
The Basic Chatbot is provided free of charge and is designed to offer automated conversational assistance on websites. The Service is subject to usage limitations, including monthly token limits as determined by the Company in its sole discretion.
The Service is built using third-party frameworks and technologies. You acknowledge that the availability, performance, and functionality of the Service may be affected by these third-party components, which are beyond our direct control.
3. No Warranty
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPLICITLY DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
• The Service will meet your specific requirements • The Service will be uninterrupted, timely, secure, or error-free • The results obtained from using the Service will be accurate or reliable • Any errors in the Service will be corrected
4. Limitation of Liability
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
a) Your access to or use of or inability to access or use the Service; b) Any conduct or content of any third party on the Service; c) Any content obtained from the Service; d) Unauthorized access, use, or alteration of your transmissions or content; and e) Any issues, failures, or interruptions caused by the third-party frameworks or technologies used to create or deliver the Service,
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
5. Service Availability and Modifications
We reserve the right, at our sole discretion, to:
• Modify, suspend, or terminate the Service (or any part thereof) at any time, with or without notice • Impose limits on certain features and services or restrict access to parts or all of the Service without notice or liability • Discontinue the Service temporarily or permanently without prior notice
You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.
6. Usage Limitations
The Basic Chatbot is subject to monthly token usage limits. Once you reach these limits, the Service will be unavailable until the next month's cycle begins. We reserve the right to modify these limits at any time without prior notice.
Usage of the Service that we determine, in our sole discretion, to be excessive or abusive may result in temporary or permanent suspension of your access to the Service without notice.
7. Prohibited Uses
You agree not to use the Service to:
• Engage in any unlawful, fraudulent, or deceptive activities • Attempt to "jailbreak" or circumvent the chatbot's built-in limitations • Conduct distributed denial-of-service (DDoS) attacks or other forms of network abuse • Engage in token usage spam or attempts to circumvent usage limitations • Generate, upload, post, or transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable • Harvest or collect information about other users • Interfere with or disrupt the Service or servers or networks connected to the Service • Use the Service in any manner that could damage, disable, overburden, or impair the Service
8. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Millstone AI Solutions LLC and its licensors. The Service is protected by copyright, trademark, and other laws of the United States. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Millstone AI Solutions LLC.
9. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the Service will immediately cease.
10. Indemnification
You agree to defend, indemnify, and hold harmless Millstone AI Solutions LLC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
13. User Feedback and Customization Requests
We welcome your feedback and suggestions regarding the Service. If you would like to request modifications to how the chatbot behaves or responds to certain types of questions, or have other customization requests, please contact us at:
connectmillstoneaicom
or reach out to your designated AI specialist.
While we value your input, you acknowledge that we are under no obligation to implement any suggestions or modifications requested. Any decision to customize or modify the Service is at our sole discretion. By submitting feedback or suggestions, you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license to use, modify, and incorporate your feedback into our Service without any obligation to compensate you.
14. Contact Information
If you have any questions about these Terms or encounter any issues with the Service, please contact us at: